Privacy Policy
Last updated
1. Scope and Introduction
1. Scope
This Policy applies to all Seemilar software applications, websites, and services ("Seemilar Services") and explains how personal information is collected, used, disclosed, and protected.
2. Operator Information
The Seemilar Services are operated by SEEMILAR INTELLIGENCE - FZCO, a company incorporated under the laws of the United Arab Emirates (License No. 75119, IFZA, Dubai).
Address: Dubai Silicon Oasis, IFZA Properties, DSO-IFZA, Dubai, United Arab Emirates
SEEMILAR INTELLIGENCE - FZCO is the controller of personal information processed through the Seemilar Services, except for team space data as described in Section 4. We process personal information in accordance with applicable data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
For any inquiries related to this Privacy Policy, please contact us at info@seemilar.com
2. Information Collection and Use
1. Information Collected
Seemilar collects the following information to provide and manage the Service:
- Required Account Information: Name (required), email address (account key), password hash, login credentials.
- Sign-in Methods: email, Google sign-in and Sign in with Apple. If you choose to hide your email with Sign in with Apple, we receive the relay address provided by Apple.
- Optional Profile Information: Profile image, country, gender, age range.
- Content Information: URLs, titles, thumbnails, descriptions, and other metadata of content saved by users (Seemilar may automatically extract such data via APIs when saving web links).
- Mobile Apps (iOS and Android):
- Device identifier: a random value created by the app to manage your sign-in session. It is not an advertising identifier.
- Push notification token: collected only if you allow notifications, and removed when you sign out.
- Photos and videos: only the files you choose to upload. We do not read your whole photo library.
- Share to save: links, text and images you share to Seemilar from other apps.
- Chrome Extension: the address, title and preview image of the tab you save, any text you select, and the links you pick when saving in bulk. We do not read form inputs, cookies or information from other sites.
- Usage and Device Information: IP address, browser type, device type, OS version, language, scroll position, and other usage-related data.
- Communication Information: Contact details and correspondence provided when contacting customer support.
- Payment Information: Payment details for paid subscriptions are collected and processed by our payment processor, Stripe. We do not store full card numbers; we keep only what is needed to show your billing history (card brand, last four digits, amount and date).
2. Purposes of Use
Collected information is used for:
- Providing the Service and Fulfilling Contracts: Account management, Service features (link saving, syncing, notifications, etc.), responding to customer inquiries, and supplying requested services.
- Improvement and Analytics: We analyze how the Service is used to improve our products and develop new features. We use Google Analytics on our website (seemilar.com) and Mixpanel in the Service (app.seemilar.com and our mobile apps). Mixpanel analytics include session replay, which records how screens are used. This information is not used for advertising.
- Communications: Sending news, events, and promotional information related to the Service. You can unsubscribe from promotional emails at any time using the link in the email or by contacting info@seemilar.com. We will still send essential service messages, such as security and billing notices. You can turn off push notifications in your device settings.
- Security and Safety: Maintaining system integrity, preventing and investigating illegal activity or Terms violations.
3. Legal Bases for Processing
Where data protection laws require a legal basis for processing (such as the EU General Data Protection Regulation (GDPR) or the UAE Personal Data Protection Law), we rely on the following:
- Performance of a contract: creating and managing your account, providing the Service, and processing payments.
- Legitimate interests: keeping the Service secure, preventing abuse, fixing errors, and analyzing usage to improve the Service, unless your rights override these interests.
- Consent: promotional emails, push notifications, and Preference and Analytics cookies where the law requires consent. You can withdraw consent at any time; this does not affect processing before the withdrawal.
- Legal obligations: keeping payment and tax records and responding to lawful requests.
3. Cookies and Tracking Technologies
1. Cookies Used
We use three categories of cookies — Necessary, Preference and Analytics. Necessary cookies are essential and cannot be disabled. We do not use advertising cookies and do not sell personal information. On our website, you can accept or reject Analytics cookies through the cookie banner and change your choice at any time with "Cookie settings" at the bottom of every page.
2. Similar Technologies
Seemilar may use pixel tags or web beacons in emails to collect usage data and measure promotion effectiveness.
3. Do Not Track
There is currently no standard for responding to browser "Do Not Track" signals; Seemilar does not respond to such signals.
4. Information Sharing and Processors
- We do not sell or share personally identifiable information without your explicit consent.
- Anonymous aggregate data that cannot identify you (for example, how many people saved a piece of content) is used for Service features and statistics, and may be kept after you delete your account.
We engage the following processors to provide the Service:
| Processor | Purpose | Location |
|---|---|---|
| Stripe, Inc. | Payment processing and refunds | United States |
| Amazon Web Services, Inc. | Hosting, file storage and content delivery (CDN) | Republic of Korea (Seoul region); CDN worldwide |
| Scrape Creators | Extracting information from links you save and video transcripts | United States |
| Zyte Group Limited | Extracting information from general web links (fallback) | Ireland |
| Twilio Inc. (SendGrid) | Email delivery | United States |
| 650 Industries, Inc. (Expo) | Push notifications for the mobile apps | United States |
| Functional Software, Inc. (Sentry) | Error reporting | United States |
| Mixpanel, Inc. | Product analytics, including session replay | United States |
| Google LLC | Website analytics (Google Analytics) | United States |
We share personal information with these processors only as needed for the purposes above. Each processor is bound by a written agreement to process personal information only on our instructions and to protect it at a level the same as or equivalent to that described in this Policy.
- Team space data: content and notes stored in a team space are controlled by that space's owner, and we process them on the owner's behalf. We are the controller of data in your personal space.
- Legal requirements: we may disclose information to comply with laws or valid legal process, and will notify you unless legally prohibited.
5. Retention and Account Deletion
1. Security Measures
Seemilar employs physical, electronic, and managerial safeguards (firewalls, password protection, restricted access) to prevent unauthorized access, misuse, or alteration.
2. Account Deletion
- When you request deletion, you are signed out immediately. Deletion cannot be undone.
- Your account information and your personal space content, notes and uploaded files are deleted 30 days after your request.
- Content and notes you left in team spaces stay with the team. The author is shown as "Former member" and your name and profile photo are removed.
- If you sign up again with the same email within 30 days, your previous data is not restored; a new account is created.
- Within 30 days, you can ask our support team for a copy of the data you created. We verify the request through your sign-up email before sending it.
3. Retention Periods
| Data | Retention | Reason |
|---|---|---|
| Account information and personal space data | 30 days after deletion request | Handling copy requests |
| Payment records / contract records | 5 years / 3 years (pseudonymised, stored separately) | E-commerce and tax law |
| Email hash | 2 years | Preventing abuse |
| Records of information extraction requests | 12 months | Responding to platform disputes |
| Backups | Up to 90 days | Disaster recovery |
| Anonymous aggregate data | No limit | Cannot identify you |
4. Backups
- Backups are kept for up to 90 days and then deleted, so deleted information also disappears from backups within 90 days of deletion.
- Backups are used only for disaster recovery, and access is restricted.
- If we restore data from a backup, we re-apply account deletions and data deletions made since that backup before the Service is reopened.
5. Breach Notification and Anti-Phishing
- Security Breach Notification: In case of a personal data breach, Seemilar will notify users as soon as legally required.
- Anti-Phishing: Seemilar will never request your username, password, or credit card information via unsolicited email or phone calls.
6. International Transfers and Your Rights
1. International Transfers
We operate the Service from the United Arab Emirates, our servers are located in the Republic of Korea, and some of our processors are in other countries, including the United States and Ireland (see Section 4). These countries may have data protection laws that differ from those where you live. When we transfer personal information across borders, we protect it with the safeguards required by applicable law, such as the European Commission's Standard Contractual Clauses or an adequacy decision, together with our processors' contractual commitments. If you are in the Republic of Korea, see Section 8 for details of international transfers.
2. Your Rights
Wherever you live, you can ask us to:
- give you access to the personal information we hold about you;
- correct inaccurate information;
- delete your account and personal information (Settings → Account → Delete account and data, or by email);
- stop or restrict certain processing;
- withdraw consent you have given (this does not affect processing before the withdrawal);
- provide a copy of the data you created.
Send requests to info@seemilar.com from your registered email address. We will verify your identity and respond within 30 days, which we may extend where the law allows. We may decline requests that are manifestly unfounded or excessive, or that concern information we must keep to meet a legal obligation.
3. Additional Information for Users in the EEA, UK and Switzerland
- You can ask to receive the data you provided in a structured, machine-readable format, or to have it transmitted to another provider (data portability).
- You can lodge a complaint with the data protection supervisory authority in your country.
7. Children's Privacy and Policy Changes
1. Children's Privacy
We do not knowingly collect, maintain or use personal information from children under 14 (or under 16 for users in the European Economic Area), and the Service is not directed at children.
2. Changes to This Policy
This Policy may be updated from time to time. Seemilar will post revised versions on its Website and provide clear notice of material changes and an opportunity to review them.
8. Additional Notice for Users in the Republic of Korea
This section applies to users in the Republic of Korea and sets out the information required by the Personal Information Protection Act of Korea.
1. International Transfer of Personal Information
To provide the Service, we transfer personal information outside Korea (for processing or storage) as follows.
- When and how: transmitted over the network whenever you use the Service.
- Retention by recipients: kept until the processing agreement ends or its purpose is fulfilled, then destroyed. Data we keep ourselves follows Section 5-3.
| Recipient | Country | Data transferred | Purpose | Contact |
|---|---|---|---|---|
| Stripe, Inc. | United States | Name, email address, payment method details, billing country, payment amount | Payments and refunds | stripe.com/privacy |
| Amazon Web Services, Inc. | Worldwide (CDN) | Images and files of content you save or upload, IP address | Content delivery (servers and storage are in the Seoul region, Korea) | aws.amazon.com/privacy |
| Scrape Creators | United States | Addresses of links you save | Extracting link information and video transcripts | scrapecreators.com/privacy |
| Zyte Group Limited | Ireland | Addresses of links you save | Extracting information from general web links (fallback) | zyte.com/privacy-policy |
| Twilio Inc. (SendGrid) | United States | Name, email address, email content | Email delivery | twilio.com/legal/privacy |
| 650 Industries, Inc. (Expo) | United States | Push notification token, notification content | Push notifications for the mobile apps | expo.dev/privacy |
| Functional Software, Inc. (Sentry) | United States | Error details, device and browser information | Error reporting | sentry.io/privacy |
| Mixpanel, Inc. | United States | User ID, usage records (including session replay), device and browser information | Product analytics | mixpanel.com/legal/privacy-policy |
| Google LLC | United States | Website visit records, cookie identifiers, device and browser information | Website analytics | policies.google.com/privacy |
2. How to Refuse the Transfer
These transfers are processing arrangements needed to provide the Service. You can refuse by deleting your account or by contacting info@seemilar.com, in which case you may not be able to use the Service. You can refuse website analytics (Google Analytics) through the cookie banner or "Cookie settings" on our website, or through your browser's cookie settings.
3. Your Rights
You may request access to, correction, deletion or suspension of processing of your personal information at any time, either in the Service settings or by contacting info@seemilar.com. We will act without delay.
4. Privacy Officer
- Name: Jaeyeong Choi
- Email: info@seemilar.com
5. Remedies
For advice or remedies regarding privacy infringement, you may contact:
- Personal Information Dispute Mediation Committee: +82-1833-6972 (kopico.go.kr)
- Personal Information Infringement Report Center: 118 (privacy.kisa.or.kr)